Concepts1 min read
Concepts
Understand the OpsKnight incident-operations model.
Last updated for v2.1.0
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- Authentication
- ChatOps and war rooms
- Compliance control evidence
- Escalation policies
- Incident response
- Incident SLA
- Incidents and lifecycle state
- Mobile and progressive web access
- Notifications
- On-call schedules
- Permissions
- Postmortem workflow
- Postmortems
- Privacy requests and retention
- Runbooks and safe remediation
- Service automation
- Services and response ownership
- Status pages
- Teams and operational ownership
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